# How do I use the whiteboard in the AI chat?

> Open the AI chat menu and tap Whiteboard. Ask a question by typing, adding a photo or holding the microphone, and Knowie explains it out loud while drawing on the board.

On the whiteboard, Knowie explains a topic out loud and draws and writes on the board as it goes.

## Start a lesson

1. Open the AI chat and open the menu.
2. Tap **Whiteboard**.
3. Ask your question in one of these ways:
   - Type it in **Ask anything...** and tap **Send**.
   - Tap the photo button to ask about a picture, for example a task from your book.
   - Hold the microphone and speak, then release to send. A recording sends on its own after one minute.

Knowie shows **Knowie is thinking...** while it prepares, then starts explaining.

## While Knowie explains

- Tap the pause button at the top to stop, and tap it again to continue.
- If you move the board, tap **Follow** to go back to what Knowie is drawing.
- Holding the microphone to ask a follow-up question also pauses Knowie.
- Tap the close button at the top to leave.

The drawing is not saved. When you close the whiteboard, the board is cleared.

## If something goes wrong

- **That question is too long for me. Try a shorter one.** Shorten your question and send it again.
- **I couldn't hear you. Hold the mic and speak.** Keep holding the microphone while you speak.
- **Knowie lost the connection. Ask again to continue.** Check your connection and ask again.
- **Knowie couldn't finish that. Try asking again.** Send the question again.

## Good to know

- The whiteboard is in the app only, not on the website.
- It is available to everyone in the US. In other countries some students see it as part of a test. If you do not see **Whiteboard** in the menu, your account does not have it yet. You cannot opt in, and support cannot switch it on.
- The whiteboard is not available when the app is set to a language written from right to left, such as Arabic.
- Knowie speaks and writes in your app language.

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Source: https://knowunity.com/help/ai-and-study-tools/how-do-i-use-the-whiteboard-in-the-ai-chat
Last updated: 2026-10-26