# How do the trial, renewal and cancellation work for Knowunity Pro for Parents?

> Checkout shows whether your offer has a trial, the price and the billing period. The plan renews until you cancel through the link in your Paddle purchase email or at paddle.net.

A plan bought on the parents website is a subscription billed by Paddle, our payment partner.

## Trial

Trials differ by offer. Before you pay, checkout shows:

- whether a trial is included and how long it lasts,
- what you pay to start, if anything,
- the price and the billing period after the trial.

Some offers have a paid trial or no trial. To avoid the next charge, cancel before the trial ends.

## A 3-month plan at checkout

Some parents on our German and Italian parents websites can choose between **3 months** and **1 year** at checkout. This is a test. If you do not see the choice, your visit is not part of the test. You cannot opt in, and support cannot switch it on.

The 3-month plan is billed every 3 months and has no free trial. Checkout shows the price of each option.

## Renewal

The plan renews at the end of each billing period until you cancel. Your purchase confirmation shows the next payment.

A price shown per month does not always mean monthly billing. Check the billing period at checkout.

## Cancel

1. Open the purchase email from Paddle and use the link to manage your subscription. You can also go to [paddle.net](https://paddle.net) and enter the email address you used at checkout.
2. Cancel the subscription and check that you receive a confirmation.

Deleting the app does not cancel the plan.

For what happens after you cancel, see *How do I cancel my Knowunity Pro subscription?*

## Refunds

See *How do I request a refund?*

## You bought Pro in the app instead

A plan bought in the app is billed by the App Store or Google Play, not by Paddle. See *Where did I buy my subscription?*

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Source: https://knowunity.com/help/parents/how-do-the-trial-renewal-and-cancellation-work-for-knowunity-pro-for-parents
Last updated: 2026-11-13