Alternative transcript:

control procedures. Supply a skilled workers. minimum high dependency delivery and unless orders placed. ир purchase and in stock Storage costs prevented 3 on suppliers quality standards Suppliers must be willing to participate • increase in order processing costs • little room for mistakes as kept for re-working faulty products to meet minimal stock is Centralised stock control (kept in I place] - Advantages • improved be 0 reduced cosSt lower transport costs admin ·less duplication of •Dis advantages. 6 security used -D D getting stock to be time consuming сала more stock mean more wastage harder to meet specialist requirements • Cost implication location - Advantages 0 as specialist staff can Ceconomies a scale] as 아 ·Disadvantages fewer orders Stock held relevant departments can Decentralised stocic contral (kept in more than Ipiace] moving stock from central •Stock is always 'at hand' higher transpart and admin costs orders of new stock reflects actual usage 0 ·less chance of deterioration or decay when needed higher chance of theft 'can't take advantage of economies of scale • higher transport and admin costs • high duplication resources held by each branch Production methods -depends on:/ Skills of the workforce • finance available technology available Size of business • product being made Labour intensive (mainly human efforts] •Advantages b @ employees can be more creative and use their own initiative ~ labour is usually readily available ~ no need to purchase expensive equipment no one-off and unique products can be made easily Disadvantages ~ expensive and takes time no employees need specialist skills time and training 5 to -recruit - select • train new empicyees ~ quality of work can vary depends on who is making it. Capital intensive (mainly machines and equipment] ∙Advantages - D • machinery can work 24/7 P products being made. are standardised quality • fewer employees are required (saves costs] employees require fewer skills (saves training costs] Disadvantages • expensive to buy machines and equipment. individual customer requirements can be met to fix and • breakdowns can be expensive Cause production to stop Automation -production is fully. automatic. - using computer aided design to control assembly. lines using robots. Advantages consistent quality (mistakes are (less waste] used for dangerous idos that humans can't No breaks needed Wage cost reduced " S → -/M 4 " Disadvantages Expensive-high levels of capital in vestments Break downs halt production Waste materials. Demotivate remaining staff Not suitable for creative industries. G 6 S less likely] do Mechanisation -labour and machines • Eq machinist operating a - Advantages • human error Disadvantages D is 6 working together lessened ир production is sped human element allows creativity sewing machine posibility of human • humans need breaks, holidays and error machinery breaks down "leaves people cover idle during repair t Quality Control * meeting the minimum satisfy customer needs * Advantages -good reputation - fewer returns reduced waste H - retailers will be happy Quality inputs (factors affecting quality] Well trained Staff • Advantages 9 N Standard required to increased competence no improved flexibility of staff increased motivation increased production. no easier to Disadvantages financial cost ~ Working time ~ quality of D resistance - Raw materials Advantages levels introduce change ct is work courses lost be when staff are training. to may ∞ slower poorer benefits of training. produce better quality goods no increase protits (more sales if good quality] ~ products will gain better reputation Disadvantages ~ cost more to buy better materials Methods of Quality -quality contrd (inspection), raw materials and checked by inspectors to set standard meet they accept reject the -quality assurance (prevention] 9 • quality is built into all staff check all at the • if successful production Bero quality circles • Small reams a group identify and finished products are see if they 1 C ct -mystery shopper 3-12 employees from Solve quality and performance related problems • people who pretend D - benchmarking • comparing your business processes / performance to the best practices from at quality, time other companies looking and Cost final product production process items at process for faults defect production give feedback to managers on their experience all stages. to ber-shopper & buy. ask questions 9 - Quality improvement (Kaizen] looking for ways to improve philosophy that everyone. should be continually improving register complaints • behave in certain way quality of product and every process. Quality standards * prove that - CE Marking 9 C shows that produck has been assessed in the EU and met Trade logos - BSI Kiremark • UK-based quality trade manc operated by British Standards institution products to Shows that Benefits S product 0 has check and test ensure they meet minimum requirements and standards of quality. 5 (fairtrade logo] a product / service conforms to certain standards or identifies them in a specific category. 9 2 (0 met industry standard Standards ✓ improves proct it high safety health and environmental protection image/reputation of the product meets specific quality standards encourage repeat purchase can charge higher prices receive fewer Complaints. Ethical and Environmental issues * Considering these meet CSR dojectives -Ethical issues 6 Advantages may receive may awards for being ethical be used for promotional purphoses can attract customers and better quality staff who agree with principles Disadvantages e no Audits are · Philantropy needed to ensure are met and maintained (time consuming] Decision taking may take langer when be ethical Solutions have to Standards having love for humanity in need given to those Acharitable donations D giving away goods • Setting up a charitable Trust JU Animal Welfare moral consideration to animals leaping bunny symbol awarded products free treatment • Welfare and the conditions they live. In Danimal testing сплану no free range clasification of eggs ~D use of synthetic materials rather than D leather, fur, wool -Fair Trade • Suppliers of raw materials S S receive and fair price for their goods also ensures that employees in the supply chain are treated fairly Advantages fair ND trade mark ~ Stocking fair trade the retailers ethical commitment to •Disadvantages a quaranteed its customers no build better relationships with the supply chain 3D Discounts can appeal to customers goods demonstrates after gaining one will result in bad publicity. of production suppliers. ~ losing a fair trade mark ~ increased cost 12 no limited choice at Environmental issues govt. has to in place, that ways businesses have environment put strict ~org. gains good ~ awards be dictates to policies and laws some of the •Advantages ~ looking after the environment hopefully sustain the businesses activities for the future reputation recereved for being Consider the Will rely on стаи nat it a lack of 13 can environmentally friendly. can be used for promotional purposes ~ renewable energy saves casts in the long nun fuels Coll, perra, gas] are not paid for • Disadvantages ~ Short term investment is expensive LE.q. installing solar panels adapting new procedures can take time environmentally friendly procedureds ~D most the natural environment be efficient always wind or saar energy How to help the carbon footprint, D C D • using low emissions for deliveries and using alternative, more of impact that fossil fuels using alremative sources of vehicles Company cours - Be sustainable D b Waste D environment methods D ·legal responsibility to have distribution. ensure raw materials used depleted, so they won't reusing or recycling cre-use materials in using resources responsildy (sustainable fishing limits) replacing raw materials you (planting trees for paper). renewable energy ar on the environment environmentally friendly electric vehicles are nun not aut being use 14 the production process) with new ones •store transport •dispose must comply with 'duty of care' when dealing with waste a waste without haming the environment Seperate waste appropriately (keep reactive chem apart) Store transpon minimise waste (recycling) - Packaging • should be D • being reusable G as • try environmentally as (using packaging again and being recyclable (made into something else) to minimise packaging (only use minimum needed) (cut costs) Lgood for environment) possible again in format Technology in operations - Email 4 • Internet websites/ • used to compare • used to • let customers know about the EPOS • used D and to provide confirm orders have been status with - Benefits 0 (Electronic Stock Contral] 0 - Costs prices Computerised automatic re-order stock a different -CAM (computer aided manufacture] stock updates CAD (Computer aided design] used in research and design stage of product before it is manufactured • robotics used in manufacturing of on received of contra be Suppliers stock the order increased productivity Coutput per hour) • Computers/robots do repetitive dangerous tasks • greater consistancy Iquality (better reputation) • wider range of products to improved efficiency. customers to levels new product • need to train staff to use tech •Staff might get bored of using machines all day •Tech needs to be repaired lup to date Chard/software) •depreciation in value of equipment • expensive (capital has to invested.