Subjects

Knowunity AI

More

Careers

Creator Program

Open the App

Subjects

Privacy Policy

Background

Knowunity understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website or the app Knowunity ("our Platform") and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law. For information about how we collect, use, share, and otherwise process the personal information of users under age 13 ("Children"), please refer to Section 13 of this Privacy Policy.

Please read this Privacy Policy carefully and ensure that you understand it. In the following, we provide information about the collection of personal data when using:

1. Information About Us

Our Platform is owned and operated by Knowunity Inc.

Registered address: 1209 Orange Street, 19801 Wilmington, County of New Castle, Delaware, United States

EIN: 36-5043320

Representative/Director: Benedict Kurz

Email address: [email protected]

Postal address: 1209 Orange Street, 19801 Wilmington, County of New Castle, Delaware, United States

1.1. Jurisdictional Application.

(a) For users located in the United States: The Service is provided by Knowunity Inc., a Delaware corporation with its principal place of business at 1209 Orange Street, 19801 Wilmington, County of New Castle, Delaware, United States. These terms govern your use of the Service in the United States.

(b) For users located in the European Economic Area (EEA): The Service is provided by Knowunity GmbH, Rosenstraße 16, 10178 Berlin, Germany. Separate terms and privacy policy apply, which comply with the General Data Protection Regulation (GDPR) and other applicable EEA data protection laws. EEA users should refer to the terms and privacy policy available at https://knowunity.de/legal/privacy.

(c) Data Controller: Knowunity Inc. is the data controller for personal data of users in the United States. Knowunity GmbH is the data controller for personal data of users in the EEA.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of our Platform. Our Platform may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

For information about how we collect, use, share, and otherwise process the personal information of Children under age 13, please refer to Section 13 of this Privacy Policy.

3. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Section 15.
  • The right to access the personal data we hold about you. Section 12 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Section 15 to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Section 15 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with a government regulator. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Section 15.

5. What Personal Data Do You Collect and How?

The information described in this Section 5 applies to users age 13 and older. For information about personal data we collect from Children under 13, please see Section 13.

Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.

Our Platform collects certain information automatically, including:

  • Your IP address
  • Type of browser you are using, date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Operating system type or version and its interface
  • Display resolution
  • Language and version of the browser software

This data is stored in log files. It is deleted when its storage is no longer necessary, at the latest after 14 days.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of the Platform. If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.

6. How Do You Use My Personal Data?

The uses described in this Section 6 apply to users age 13 and older. For information about how we use personal data from Children under 13, please see Section 13.

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information. For more details on security see Section 7, below.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our Platform and will not normally be used in any way to personally identify you.

We use the information we collect:

  • To provide, maintain, improve, and enhance our Platform
  • To personalize your experience on our Platform such as by providing tailored content and recommendations
  • To understand and analyze how you use our Platform and develop new products, services, features, and functionality
  • To communicate with you, provide you with updates and other information relating to our Platform, provide information that you request, respond to comments and questions, and otherwise provide customer support
  • For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you
  • To facilitate transactions and payments
  • To find and prevent fraud, and respond to trust and safety issues that may arise
  • For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency
  • For other purposes for which we provide specific notice at the time the information is collected
  • To train, improve, and refine artificial intelligence and machine learning models and features, as described in our Terms of Service;

Any and all emails containing your personal data will be deleted as soon as they are no longer required for their intended purpose and no legal obligations to retain data conflict with the deletion. If the data is not deleted because it is required for other and legally permissible purposes, its processing is restricted, i.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons. No other personal data will be retained for any longer than is necessary.

We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

7. How and Where Do You Store My Data?

For users in the United States, we store your personal data primarily in the United States using service providers located within the United States or with whom we have appropriate data protection agreements.

For users in the European Economic Area, data is stored within the European Economic Area (the "EEA"). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law.

Please contact us using the details below in Section 15 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.

Personal data security is essential to us, and to protect personal data, we take the following measures:

Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner's Office where we are legally required to do so. Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission, insofar as they exist (article 45 para. 3 GDPR).

If no adequacy decision exists (e.g. for the USA), the legal basis for the data transfer is usually, i.e. unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and are part of the contract with the respective third party. According to article 46 of the GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses to protect the data. These include, for example, guarantees regarding the encryption of data or regarding an obligation on the part of the third party to notify data subjects if law enforcement agencies wish to access the respective data.

8. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

We may transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your personal information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through our Platform.

It is our legitimate interest to provide a website, so that the legal basis for data processing for this is article 6, para. 1 (f) GDPR. We may contract with the following third parties for hosting, content delivery/ management and data storage purposes:
Our Platform is hosted by Amazon AWS. The provider is Amazon Web Services EMEA Sarl, 38 avenue John F. Kennedy, L-1855, Luxemburg. In doing so, the provider processes the personal data transmitted via the website, e.g. content, usage, meta/communication data or contact data, in the EU. Further information can be found in the provider's privacy policy at www.amazon.com/privacy/. We use a content delivery network to help provide our Platform. The provider is Cloudflare Inc., 106 East 6th Street, Suites 350 and 400, Austin, TX 78701, USA
Privacypolicy: www.cloudflare.com/en−gb/privacypolicy/. The provider thereby processes the personal data transmitted via the website, e.g. on content, usage, meta/communication data or contact data. We use a content delivery network to help provide our Platform. The provider is Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA
Privacypolicy: www.amazon.com/de/privacy/?nc1=fpr. The provider thereby processes the personal data transmitted via the website, e.g. on content, usage, meta/communication data or contact data. We use a content management system to help provide our Platform. The provider is Prismic.io Inc, 185 Alewife Brook Parkway, Suite 210 Cambridge Massachusetts 02138, USA
Privacypolicy: www.amazon.com/de/privacy/?nc1=fpr. The provider thereby processes the personal data transmitted via the Platform, e.g. on content, usage, meta/communication data or contact data. If any of your personal data is transferred to a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.

If any personal data is transferred outside of the EU, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EU and under the Data Protection Legislation, as explained above in Part 7.

9. Sign-on Procedure

Apple

Site visitors can log in to our Platform using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our Platform. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider. The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (article 6 para. 1 (a) GDPR). The provider of the procedure is Apple Inc, Infinite Loop, Cupertino, CA 95014, USA
privacypolicy:https://www.apple.com/legal/privacy/de−ww/

Google

Site visitors can log in to our Platform using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our Platform. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider. The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (article 6 para. 1 (a) GDPR). The provider of the procedure is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
privacypolicy:https://policies.google.com/privacy

10. Payment processors

For the processing of payments, we use payment processors who are themselves data controllers within the meaning of article 4, para. 7 GDPR. Insofar as they receive data and payment data entered by us in the ordering process, we thereby fulfil the contract concluded with our customers (article 6 para. 1 (b) GDPR).
These payment processors are: Apple Inc., USA (for Apple Pay) Google Ireland Limited, Ireland (for Google Pay) Klarna Bank AB (publ), Sweden (for "Klarna Sofort") Mastercard Europe SA, Belgium PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxemburg Shopify Inc., Canada (for Shop Pay) Stripe Payments Europe, Ltd., Ireland RevenueCat Inc., USA 11.

11. Third-Party Services

We use third-party service providers to operate, improve, and market the Service. This section describes the providers we use and what information they may process.

11.1. Cloud Infrastructure and Hosting

Amazon Web Services (AWS)

Google Cloud Platform

Microsoft Azure

11.2. Content Delivery and Security

Cloudflare

Elastic Cloud

hCaptcha

  • Service: Bot detection and security verification
  • Data Processed: IP addresses, device information, interaction patterns
  • Privacy Policy: https://www.hcaptcha.com/privacy

11.3. Analytics

Firebase (Google)

  • Service: Mobile analytics and performance monitoring
  • Data Processed: Device information, app usage data, crash logs
  • Privacy Policy: https://firebase.google.com/support/privacy
  • Opt-Out: Disable in app settings or device privacy settings

Microsoft Clarity

Adjust

  • Service: Mobile attribution and analytics
  • Data Processed: Device identifiers IDFA/GAIDIDFA/GAID, app usage data
  • Privacy Policy: https://www.adjust.com/terms/privacy-policy/
  • Opt-Out: iOS: Settings > Privacy > Advertising > Limit Ad Tracking; Android: Settings > Google > Ads > Opt out

11.4. Advertising

We use advertising platforms to promote our Service. We do not display third-party advertisements on the platform. These tools are used only for our own marketing.

Apple Search Ads

Meta Ads Facebook/InstagramFacebook/Instagram

Google Ads

LinkedIn Marketing Solutions

Snapchat Ads

TikTok Ads

General Opt-Out: Visit https://www.aboutads.info/choices to opt out of interest-based advertising from multiple providers.

Children Under 13: No data from children's accounts is shared with advertising platforms.

11.5. Email and Communication

Iterable

Children Under 13: We do not collect email addresses from children under 13. All communications are sent to the parent's email address.

11.6. Customer Support

Freshdesk

  • Service: Customer support ticketing
  • Data Processed: Names, email addresses, support ticket content
  • Location: United States
  • Privacy Policy: https://www.freshworks.com/privacy/

12. Social Media

We maintain profiles on social media platforms. When you interact with our profiles, the social media platform collects information about you according to their own privacy policies.

12.1. What Information is Collected

When you interact with us on social media, we may collect:

  • Your username on the platform
  • Content of your messages or comments to us
  • Information you voluntarily share

The social media platform also collects:

  • Information about your visit to our profile
  • Your interactions (likes, comments, shares)
  • Analytics and demographic data about our audience

12.2. Our Social Media Profiles

Facebook

Instagram

LinkedIn

Twitter/X

YouTube

TikTok

Snapchat

12.3. How We Use Social Media Data

We use information from social media interactions to:

  • Respond to your inquiries and comments
  • Understand how our content performs (through aggregated analytics only)
  • Improve our communications

12.4. Children and Social Media

If you are under 13:

  • Do not interact with our social media profiles
  • Ask your parent or guardian to contact us at [email protected] instead

Parents: If your child has interacted with our social media, contact [email protected] and we will delete any information collected.

12.5. Your Rights

To exercise rights regarding your social media interactions with us, contact [email protected].

To exercise rights regarding your social media account or the platform's processing of your data, contact the platform directly using the privacy policy links above.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your subject access request. You will be kept fully informed of our progress.

14. Children's Privacy and COPPA Compliance

14.1. Overview. Knowunity is committed to protecting the privacy of children under the age of 13 ("Children"). This Section 13 describes our practices regarding the collection, use, and disclosure of personal information from Children in compliance with the Children's Online Privacy Protection Act ("COPPA"). Parents and legal guardians ("Parents") should review this section carefully before allowing their Children to use the Service.

14.2. Parental Consent Required. Users under 13 years old must first obtain permission from their parent or legal guardian to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old or have received such parental or guardian permission; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations.

14.3. Limited Information Collection from Children. We collect only the minimum amount of personal information necessary from Children to provide the Service. We collect only the following personal information from Children:

(a) Persistent Identifier: A single persistent identifier, such as a user ID or account identifier, which is necessary to support the internal operations of the Service, including providing the educational features, maintaining security, and ensuring the Child can access their account.

We do not collect, and Children's accounts are prohibited from providing, any additional personal information such as: names (beyond a username or account identifier), email addresses, physical addresses, phone numbers, photographs, geolocation data, or any other personally identifiable information beyond the single persistent identifier necessary for account functionality.

We do not condition a Child's participation in any activity on the Child providing more personal information than is reasonably necessary for that activity.

14.4. How We Use Children's Personal Information. We use the persistent identifier collected from Children only for the following limited purposes:

(a) To enable the Child to access and use the educational features and functionality of the Service;

(b) To maintain the Child's account and ensure account security;

(c) To provide appropriate educational content to the Child;

(d) To track the Child's learning progress within the Service for the purpose of providing personalized educational content;

(e) To ensure the security and integrity of the Service and to prevent fraud or misuse;

(f) To comply with legal obligations and enforce our Terms of Service; and

(g) To support the internal operations of the Service, such as troubleshooting, data analysis, testing, research, and service improvement.

We do not use Children's personal information for any of the following purposes: (i) targeted advertising or behavioral advertising; (ii) building user profiles for advertising or marketing purposes; (iii) training artificial intelligence or machine learning models; or (iv) any commercial purpose unrelated to providing the educational Service.

14.5. Disclosure of Children's Personal Information. We do not sell, rent, or disclose Children's personal information to third parties for their own purposes. We may share the persistent identifier collected from Children only in the following extremely limited circumstances:

(a) Service Providers for Internal Operations: We may share the persistent identifier with trusted third-party service providers who perform services on our behalf that are necessary for the internal operations of the Service, such as hosting, data storage, and technical support. These service providers are contractually obligated to: (i) use Children's information only to provide services to us and only for internal operations purposes; (ii) not use Children's information for any other purpose, including advertising, marketing, or AI training; (iii) implement appropriate security measures; and (iv) delete Children's information when it is no longer needed to provide the service. Our current service providers that may process Children's information are limited to those listed in Section 8 of this Privacy Policy.

(b) Legal Compliance: We may disclose the persistent identifier if required by law, court order, subpoena, or government request, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Knowunity, our users, or the public.

(c) Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, Children's personal information may be transferred to the acquiring entity, provided that the acquiring entity agrees to maintain the same level of privacy protection required by COPPA.

We do not share Children's personal information with: (i) advertising networks or advertising partners; (ii) data brokers or analytics companies for profiling purposes; (iii) artificial intelligence or machine learning providers for model training; or (iv) any third party for commercial purposes unrelated to providing the Service.

14.6. No Third-Party Advertising or AI Training Using Children's Data. We do not: (a) display third-party advertising to Children; (b) use Children's personal information to build advertising profiles; (c) share Children's personal information with advertising networks; (d) use Children's personal information to train artificial intelligence or machine learning models, whether our own models or third-party models; or (e) allow third-party AI providers to access, process, or retain Children's personal information for any purpose other than providing direct functionality to the Child (such as educational content delivery). If a Child's account uses any AI-powered features (as described in Section 6 of our Terms of Service), such use is strictly limited to providing the educational feature requested by the Child, and no data from the Child's use of AI features is retained by third-party AI providers or used for model training purposes.

14.7. Parental Rights and Controls. Parents have the following rights regarding their Child's personal information:

(a) Right to Review: Parents may review the persistent identifier we have collected from their Child by contacting us at the email or postal address listed in Section 13.14 below. Given the limited nature of the information we collect (a single persistent identifier), we will confirm what identifier is associated with the Child's account.

(b) Right to Delete: Parents may request that we delete their Child's personal information and account at any time by contacting us using the information in Section 13.14. Upon receiving a verified deletion request, we will delete the Child's account and associated persistent identifier from our active databases within 30 days, except to the extent we are required to retain such information to comply with legal obligations.

(c) Right to Refuse Further Collection: Parents may refuse to permit us to collect further personal information from their Child. However, because we collect only a single persistent identifier necessary for account functionality, refusing further collection would require termination of the Child's account.

(d) Right to Revoke Consent: Parents may revoke their consent for our collection, use, and disclosure of their Child's personal information at any time by contacting us using the information in Section 13.14. If consent is revoked, we will delete the Child's account and the associated persistent identifier, and the Child will no longer be able to use the Service.

14.8. Parental Notification and Communication. We communicate with Parents regarding their Child's account through the Parent's email address or contact information. Specifically:

(a) Before creating an account for a Child, we provide Parents with notice of our information practices and obtain verifiable parental consent as described in Section 13.3;

(b) We send Parents confirmation when a Child's account is created;

(c) We notify Parents if there are material changes to our collection, use, or disclosure practices regarding Children's personal information and obtain renewed parental consent where required by COPPA;

(d) We provide Parents with the ability to contact us with questions or concerns regarding their Child's privacy at any time using the contact information in Section 13.14.

14.9. Security of Children's Personal Information. We take the security of Children's personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect the persistent identifier from unauthorized access, disclosure, alteration, or destruction. These safeguards include: (a) encryption of data in transit and at rest; (b) access controls limiting employee and service provider access to Children's information on a strict need-to-know basis; (c) regular security assessments and audits; and (d) contractual requirements for service providers to maintain appropriate security measures. However, no security measures are perfect, and we cannot guarantee absolute security.

14.10. Data Retention for Children. We retain the persistent identifier collected from Children only for as long as the Child's account remains active or as necessary to provide the Service to the Child. When a Parent requests deletion of their Child's account, or when a Child's account is terminated, we delete the persistent identifier within 30 days, except to the extent retention is necessary for legal compliance or to resolve disputes. We do not retain Children's personal information for marketing, profiling, or any purpose other than providing the educational Service.

14.11. Children and AI Features. Children's accounts have limited or no access to AI-powered features of the Service. To the extent any AI features are made available to Children (with specific parental consent):

(a) AI features are strictly limited to providing educational assistance directly to the Child;

(b) No inputs, queries, or interactions from Children are used to train AI models eitherourownorthird−partymodelseither our own or third-party models;

(c) Third-party AI providers do not retain any data from Children's use of AI features beyond the time necessary to process the immediate request;

(d) Parents may disable all AI features for their Child's account at any time;

(e) We do not use AI to profile Children or build behavioral profiles.

14.12. Third-Party Services and Children. Children's accounts cannot access third-party websites, services, links, or features through the Service. Any third-party integrations or features are disabled for accounts identified as belonging to Children.

14.13. California Minors Ages13−17Ages 13-17. For California residents under the age of 18 but at least 13 years old, California law provides the right to request removal of content that the minor publicly posted. If you are a California resident under 18 and wish to remove publicly posted content, you may submit a request by contacting us at the contact information listed below. Please note that removing publicly posted content does not ensure complete or comprehensive removal of the content or information, as it may remain visible in cached or archived pages or if it has been copied or reposted by other users.

14.14. Contact Information for Children's Privacy Matters. If you are a Parent and have questions or concerns about our children's privacy practices, wish to review your Child's personal information, request deletion of your Child's information, or revoke your consent, please contact us at:

Knowunity Inc.
Attn: Children's Privacy / COPPA Compliance
1209 Orange Street
19801 Wilmington
County of New Castle, Delaware, United States
Email: [email protected] (Subject: Children's Privacy)

We will respond to parental requests within a reasonable timeframe, typically within 10 business days.

14.15. Updates to Children's Privacy Practices. If we make material changes to our collection, use, or disclosure practices regarding Children's personal information, we will notify Parents through the contact information they have provided and will obtain renewed parental consent where required by COPPA before implementing such changes.

15. California Privacy Rights CCPA/CPRACCPA/CPRA

15.1. Applicability. This Section 15 applies solely to California residents and supplements the information contained in this Privacy Policy.

15.2. Categories of Personal Information Collected. We collect the following categories of personal information: (a) identifiers, including name, email address, IP address, device identifiers, and account credentials; (b) internet or other electronic network activity information, including browsing history, search history, and information regarding interactions with the Service; (c) geolocation data; (d) commercial information, including subscription records, purchase history, and payment information; (e) education information, including study materials accessed, courses viewed, and learning progress data; and (f) inferences drawn from the foregoing to create profiles reflecting preferences, characteristics, and learning behavior.

15.3. Use of Personal Information. We use the categories of personal information identified in Section 14.2 for the following business purposes: (a) providing, maintaining, and improving the Service; (b) processing transactions and managing subscriptions; (c) providing customer support and responding to inquiries; (d) personalizing user experience and providing tailored content and recommendations; (e) analyzing Service usage and developing new features and functionality; (f) sending marketing communications and promotional materials in accordance with user preferences; (g) detecting, preventing, and addressing fraud, security incidents, and other harmful or illegal activity; and (h) complying with legal obligations and enforcing our Terms of Service.

15.4. Disclosure of Personal Information. We may disclose personal information to the following categories of third parties: (a) service providers who perform services on our behalf, including hosting providers, payment processors, analytics providers, and customer support services; (b) advertising and marketing partners; (c) social media platforms when you use single sign-on features or share content; and (d) third parties as required by law, to protect our rights, or in connection with a corporate transaction. We do not "sell" personal information as that term is commonly understood. However, certain data sharing practices, such as sharing information with advertising partners, may constitute a "sale" or "share" under the broad definitions in California law.

15.5. Your California Privacy Rights. California residents have the following rights under the CCPA and CPRA:

(a) Right to Know. You may request that we disclose: (i) the categories of personal information we collected about you; (ii) the categories of sources from which we collected personal information; (iii) our business or commercial purpose for collecting or selling personal information; (iv) the categories of third parties with whom we share personal information; and (v) the specific pieces of personal information we collected about you.

(b) Right to Delete. You may request deletion of personal information we collected from you, subject to certain exceptions permitted by law.

(c) Right to Correct. You may request correction of inaccurate personal information we maintain about you.

(d) Right to Opt-Out. You may opt out of the "sale" or "sharing" of your personal information as those terms are defined under California law. You may also opt out of the use of your sensitive personal information for purposes other than those permitted under the CPRA.

(e) Right to Limit Use of Sensitive Personal Information. You may request that we limit our use and disclosure of your sensitive personal information to only what is necessary to provide the Service.

(f) Right to Non-Discrimination. You will not receive discriminatory treatment for exercising any of your CCPA or CPRA rights.

15.6. Exercising Your Rights. To exercise the rights described in Section 14.5, you may submit a request by:

(a) Email: [email protected]

(b) Postal mail: Knowunity Inc., Attn: California Privacy Rights Request, 1209 Orange Street, 19801 Wilmington, County of New Castle, Delaware, United States

We will verify your identity before processing your request by matching the information you provide with information we have on file. You may be required to provide your email address, account information, or other identifying information. We will respond to verifiable requests within 45 days of receipt. If we require additional time (up to 90 days total), we will inform you of the reason and extension period in writing.

15.7. Authorized Agents. You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide proof of your written authorization or a valid power of attorney. We may require you to verify your identity directly with us before processing the authorized agent's request.

15.8. Opt-Out Methods. To opt out of the sale or sharing of your personal information:

(a) Submit a request using the contact information in Section 14.6 above; or

(b) [If you implement a "Do Not Sell or Share My Personal Information" link on your website, reference it here]

15.9. Retention. We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the personal information, the purposes for which it is used, and applicable legal requirements.

15.10. Sensitive Personal Information. We may collect the following categories of sensitive personal information: (a) account log-in credentials; and (b) precise geolocation data when you use our mobile application. We use sensitive personal information only for purposes permitted under the CPRA, including providing the Service, ensuring security and integrity, and performing services reasonably expected by users.

15.11. Contact for Privacy Inquiries. For questions about this Section 14 or to exercise your California privacy rights, contact us at:

Knowunity Inc.
Attn: California Privacy Rights
1209 Orange Street
19801 Wilmington
County of New Castle, Delaware, United States
Email: [email protected]

16. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: [email protected]

17. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on our Platform and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Platform following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 02/12/2026.