Why does setup reappear when I open the app?

Some new accounts return to an unfinished setup step after the app is closed and opened again. This is being tested. Other accounts continue into the app without resuming those steps. You cannot opt in or out of the test, and support cannot switch it on.

Continue setup

Follow the step shown to finish setting up your account. You do not need to create another account to continue.

If an Exit button is shown, tap it to leave the resumed setup and enter the app. The button is for leaving setup, not deleting your account.

I see a sign-in screen instead

Sign in with the method you used when you created your account. Do not start a second account to recover your study material. See I cannot sign in to my account.

Setup keeps getting stuck

Update Knowunity and check your connection. If the same step still prevents you from continuing, use the support form under A technical problem. Include a screenshot and say whether you closed the app before the step appeared again.