Can I use the parent dashboard on more than one device?

Yes. The dashboard opens in any browser with your code, on a phone or a computer. Chats in Ask are saved per device, so they do not follow you to another one.

Updated November 13, 2026

The parent dashboard is a website. You do not install an app, and you can open it on a phone, a tablet or a computer.

Open it on another device

  1. Go to the parents website where you bought the plan.
  2. Choose Log In and enter your code.

See How do I open the parent dashboard?

What follows you and what does not

  • Your child's activity is the same on every device.
  • Your chats in Ask are saved on the device you wrote them on. They do not appear elsewhere.
  • The tour is remembered per device, so another device offers it again.

Sharing with the other parent

The code is the key to the dashboard. Anyone who has it can open the dashboard and see your child's activity. You can share it with the other parent or a carer. There are no separate logins for two parents.

If someone opens the dashboard on a shared computer, they should log out afterwards.

Log out

  • On a computer, choose Log out in the menu at the side.
  • On a phone, open Help & Info and choose Log out at the bottom.

After you log out, you need your code to get back in.

Good to know

Use a current browser. If a page does not load, update the browser and try again.

Can't find what you're looking for? Our support team is happy to help.Contact support