My child is not using Knowunity. What can I do?

When your child has not studied on Knowunity in the period you chose, the Overview page says so and offers two ways to help.

Send a nudge

1. Open Overview.
2. Choose Send them a nudge.
3. WhatsApp opens with a short, friendly message to your child. You can change the text before you send it.

Knowunity does not send the message for you. You send it from your own WhatsApp.

Ask for advice

Choose Ask for advice. This opens Ask with a question on how to get your child started without pressure. See How do I get advice with Ask in the parent dashboard?

Check the basics first

• Is your child connected? If the dashboard shows One step left, your child has not opened the activation link yet. See Why is the parent dashboard empty?
• Is it the right period? Choose Last 30 days to see whether this is one quiet week.
• Is it the right account? Only the account that opened your activation link counts.

Ideas that fit the app

• Suggest one small first step, such as a quiz on the topic of the next test.
• If a test is coming up, your child can set the date in the app and build a study plan for it. The exam then appears in your dashboard.
• Look at the Activity page together rather than checking it alone.

Good to know

The dashboard shows activity on Knowunity only. Your child may be studying in other ways.