The dashboard shows activity only after your child is connected and has studied on Knowunity.
The dashboard says One step left
Your child has not activated Pro yet.
- Send your child their link with Copy link or Send via WhatsApp, or let them scan the QR code.
- Your child opens the link and signs in to Knowunity, or creates a free account.
- Choose Check again.
If you see Too many checks. Please try again in an hour., wait an hour.
The dashboard says Nothing to show yet
Your child is connected but has not studied yet. Their activity appears after the first quiz, chat or flashcard session.
Your child studies, but nothing appears
- Check which account your child uses. Only the account that opened your activation link counts.
- Choose Refresh. New activity can take a while to appear.
- Choose a longer period, such as Last 30 days.
- Days before your child joined Knowunity show nothing.
The page does not load
If you see We could not load this page, choose Try again after a moment.
Still empty?
Open Help & Info and choose Write to us. Tell us when your child last studied and which account they use. Do not send passwords.
For link problems on your child's side, see How do I activate Pro for my child?
Can't find what you're looking for? Our support team is happy to help.Contact support