How do I activate Pro for my child?

A purchase from the parents page can be activated through a link or QR code. Use your child's existing Knowunity account so Pro goes to the account they study with.

Activate a parents purchase

1. Open the activation link shared by the parent, or scan the QR code from the parent dashboard.
2. If you need to sign in, tap Sign in and activate. Use your child's account, or create one if they do not have an account yet.
3. Wait for Pro is active. Pro works in the app and on the website when your child uses that same account.

Activation can start automatically when an account is already signed in. Check which account is signed in before opening the link.

The link does not work

• This link doesn't work. Ask the parent to open the parent dashboard and show the QR code again.
• This link is already used. Pro was activated on another account. Ask the parent to check the dashboard.
• You already have Pro. Use Switch account if the wrong account is signed in, or contact support.
• If the purchase is still being processed, wait and tap Try again.

Do not buy again to fix an activation error.

You received a code instead

Follow the activation instructions supplied with your code. Bank offers have their own activation page; see How do I activate Pro through my bank?

Pro is on the wrong account

See Can I share my subscription or move it to another account? Contact support with your purchase details if you cannot identify the account. Do not share the activation link publicly.